BCM Helpdesk for corporate

BCM Helpdesk  >  Corporate
 
  • Is intended to provide BCM support to the corporate BCM team and/or other staff within the organization with BCM roles.
  • Is based on a contractual agreement, that includes predefined levels of support and priority.
  • Assumes only remote support through mail (no on-site interventions).

Substantial SLA support

The contractual agreement is called “Flex-Contract”. The Flex-Contract, is a pre-paid and effort based contract. Support requests, invoked by authorized staff, will be deducted from the provision of the Flex-Contract. To obtain more information on Flex-Contract: click here.

Flex support

To invoke a support request (against an existing flex contract) click here.

BCM

Hosted by: Ascure & BCM Aademy

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